Decisions waiting queue
Staff stop waiting days for your answer. Every approval and reply waiting on you sits in one list, with the facts already gathered.
Hours back
3
hours a week back, typically
How it runs
What we build, step by step.
This is the usual shape. Yours gets built around how your team actually does the job.
- 01
Requests gathered from every channel
Emails, texts and messages to you that ask for an approval, an answer or a decision.
- 02
Sorted by how much it matters
A customer or a job waiting comes first, staff questions next, everything else after. Things that can wait go into a weekly batch.
- 03
The facts attached
For a discount request, the job value and margin. For a supplier change, the old and new price. You decide without digging.
- 04
Things you sent, tracked too
Emails you sent that needed a reply are watched, and if nobody answers in a reasonable time a short follow-up is drafted for you.
- 05
Your answer passed on
Reply with a yes, a no or a few words, and once you've seen the draft, your answer goes back to whoever asked, in your words.
Shown with software we see a lot. If your team uses something else, we build it into that instead.
Built for your business
Same job, different business. We build yours.
Two firms in the same trade rarely run a job the same way. Different software, different steps, different people signing off. We build it for your business, around how your team actually does the job.
Your steps
Built around the order your team already works in, odd exceptions included.
Your software
Runs inside the tools you already pay for, set up the way you use them.
Your rules
Your wording, your limits, your sign-offs. Nothing generic goes out in your name.
You sign off
Your team keeps the final say.
Every decision is yours. Replies and follow-ups are drafted for you to approve, and nothing goes out under your name without your say-so.
What it's worth
What those hours add up to.
3 hours a week, over 46 working weeks, is 138 hours a year. At $50 an hour, that’s
$6,900
back in the business, every year.
Typical, not promised.
Before and after
The job, before and after.
How it runs today
Staff ask for a decision in the yard, by text and by email. Customers and suppliers wait on replies you meant to send. Some get answered in minutes, some get forgotten, and you don't know which until someone asks again.
What we build
- Requests gathered from every channel
- Sorted by how much it matters
- The facts attached
- Things you sent, tracked too
- Your answer passed on
A month in
Staff get answers the same day instead of next week, customers stop chasing you, and nothing important dies in a text thread.
FAQ
Can I hand some decisions in the queue to my manager?
Yes. Once you see the decision list, you'll spot the ones that don't need you. We can route those to someone else with a limit you set, like discounts under a certain amount.
Does the decision queue read my personal texts?
No, only the accounts and numbers you connect. Most owners connect the work phone and business inbox and leave personal ones out.
More for business owners
See them all →Next step
Bring this one to a free live build.
Thirty minutes on decisions waiting queue. We build its elf with you, live, and you keep it.