AI for Scheduling & Dispatch
AI for Scheduling & Dispatch gives whoever runs your board around 15 hours a week back, and stops the where's-my-tech calls before they start.
Free · 30 minutes · Yours to keep
FaelanLeads Elf
Reply first and you usually win the visit.
Sound familiar?
It's all up onthe office wall.
The same four headaches, pinned up every week and never quite sorted.
The board lives in one head
One dispatcher knows who's qualified for what, which customer wants which tech, and where the vans are. When they're on holiday, the routes zig-zag across town and the phone doesn't stop.
One overrun wrecks the afternoon
A job runs two hours over and four customers later in the day need a call. The office reaches two of them. The other two ring in, annoyed.
Where's my tech?
Customers get a four-hour window and ring twice to ask where you are. Each call is short, but there are dozens a week and they all land on the person building tomorrow's board.
Gaps and overtime in the same week
One crew has half-days on Tuesday while another is on overtime by Thursday. Nobody sees it coming until the payroll run.
The automations
20 automations we buildfor Scheduling & Dispatch.
Click any one to read exactly how it works: the steps, the software it runs in, and where you sign off. There's enough on each page to build it yourself, or we build it with you.
And 17 more, biggest saving first
- Booking requests7 hrs a week
- Bookings from every channel6 hrs a week
- Crew and route assignment5 hrs a week
- Patient recalls5 hrs a week
- Viewing booking and reminders5 hrs a week
- Proactive job and order updates5 hrs a week
- Reschedules and running-late texts4 hrs a week
- Appointment confirmations and no-shows4 hrs a week
- Daily job packs for techs4 hrs a week
- Cancellation and no-show rebooking4 hrs a week
- On-my-way updates3 hrs a week
- Recurring job scheduling3 hrs a week
- Staff rota changes and cover3 hrs a week
- Resourcing and capacity3 hrs a week
- Capacity and overtime view2 hrs a week
- Leave requests and the time-off calendar1 hr a week
- Interview scheduling2 hrs a week while hiring
Hours back are typical, not promised. Yours get worked out on the call.
What it's worth
$44,850
a year back in the business, typically
19.5 hours a weekoff your desk.
In a typical week these jobs take 25 hours. Your elves take 19.5 of them. Here's the sum, shown in full, at a modest $50 an hour.
- Booking requests from calls, forms and email6$13,800
- Building tomorrow's board4.5$10,350
- Calling customers about delays and changes4$9,200
- Answering where's-my-tech calls2.5$5,750
- Confirming tomorrow's appointments2.5$5,750
19.5 hours back a week × 46 working weeks × $50 an hour
- Minutes
- to finish tomorrow's board, not an hour
- Night before
- every appointment confirmed by text
Typical figures, not a promise. Your free live build gives you your own.
You sign off
Supervised first.Hands-off only where you say.
Your elves draft, sort, chase and remind. Anything that can't be undone, or that speaks for the business, waits for your OK.
- 01
The first few weeks
Supervised
Every draft waits for your OK before it goes anywhere.
- 02
Once you trust it
Routine ones go out
Only the kinds you pick go out on their own. The rest still wait.
- 03
From then on
Check-ups
We look after your elves and adjust them as the business changes.
At every stage
It won't be perfect. That's why a person sees anything that matters.
Maintenance triage and contractor dispatch
Emergencies always go to a person by phone.
Booking requests
The advisor confirms every booking.
Your software
Keep the software you pay for.Your elves work inside it.
Every job on this page runs inside software you already use. Your team keeps working the way it does now.
The number on each is how many of the 20 jobs on this page run in it.
Using something else? We build into that instead. See all the software we work with.
Your business
- 11Jobber
- 7ServiceTitan
- 5Housecall Pro
- 13Google Calendar
- 8Outlook
- 17Twilio
- 6Calendly
- 8Google Sheets
How it starts
See it working before you pay a cent.
It starts with a free 30-minute call. We build one real thing with you, on your own work, so you see exactly what this does. If there's more worth doing, you get a plan and a price in writing.
01 · 30 minutes
Free live build
Bring one job, say bookings from every channel. We build it with you on the call. It's yours, whatever you decide.
02 · In writing
Your plan
What we'd build next, the hours it should save each week and the price, in writing.
03 · Built for you
We build it
Around how your business already works, inside your software. You sign off before anything goes live.
04 · Your call
Hand over or keep improving
Take it over with video guides for everything, or keep us on monthly to improve it and build what's next.
- What does AI for scheduling cost, and how long does it take?
- The price comes in a written proposal within 48 hours of a free live build. The first piece is usually live in one to two weeks, running supervised until you're happy with it.
Free, 30 minutes, and what we build is yours.
Already know what you need? Ask about a one-off build or a retainer.
Related pages
Same jobs,built for your industry.
Each page shows how we build these jobs for one kind of business.
FAQ
What owners ask us first.
Something we haven't covered? Ask it on the call.
We already schedule in Jobber or ServiceTitan. Is this a replacement?
No. Your board stays in Jobber or ServiceTitan, and we build on top of it, so bookings, routes and customer texts all happen inside the software your team already knows.
Will our dispatcher lose their job?
No, but their day changes. Less time on the phone confirming and rebooking, more time on the calls that need judgement, like fitting in an emergency or handling a difficult customer. That's where a good dispatcher actually earns their pay.
What if it books something badly?
A person catches it. Scheduling follows the rules we set together (job lengths, skills, travel, room for emergencies) and runs supervised first, with a person approving the board. Anything that doesn't fit the rules goes to your team to place by hand.
Will customers mind getting texts?
Most won't, because most people would rather read a text than take a call in the middle of the working day. Texts come from your business number and stay short, and customers who'd rather have a call can be flagged so the office rings them instead.
Does this work for appointments at our premises, not just site visits?
Yes. Clinics, workshops and offices use the same scheduling pieces: bookings from any channel, confirmations the day before, and a heads-up when you're running behind.
What does AI for scheduling cost, and how long does it take?
The price comes in a written proposal within 48 hours of a free live build. The first piece is usually live in one to two weeks, running supervised until you're happy with it.
Next step
Take one job off your desk this week.
Every week you wait is another week of the same jobs done by hand. Book a free 30-minute live build and leave with your first elf working.