AI for Dental & Medical Clinics
AI for Dental & Medical Clinics gives your front desk around 20 hours a week back: recalls go out on time, a cancelled slot is offered to your waiting list within the hour, and the routine calls and emails get answered without anyone picking up.
Free · 30 minutes · Yours to keep
MerrinInbox Elf
Around 6 hours a week back.
Sound familiar?
It's all up onthe office wall.
The same four headaches, pinned up every week and never quite sorted.
Recalls slip
The recall list lives in your practice software, and working it means texting or phoning patients one by one between check-ins. On a busy week it doesn't happen, and those patients drift to the practice down the road.
Empty chairs from late cancellations
A patient cancels at 8am for a 10am slot. By the time someone has rung round the short-notice list, the hour has gone and your clinician is sitting idle.
The phone never stops
Opening hours, prices, parking, do you take my insurer, can I move my appointment. The same dozen questions come in all day, and every call pulls someone off the desk.
Receptionist turnover
When a receptionist leaves, the unwritten rules about recalls, the waiting list and who needs a call back leave with them. The next hire learns it all from scratch.
The automations
12 automations we buildfor Dental & Medical Clinics.
Click any one to read exactly how it works: the steps, the software it runs in, and where you sign off. There's enough on each page to build it yourself, or we build it with you.
And 9 more, biggest saving first
- Patient recalls5 hrs a week
- Cancellation and no-show rebooking4 hrs a week
- Reschedules and running-late texts4 hrs a week
- Appointment confirmations and no-shows4 hrs a week
- Treatment-plan follow-up3 hrs a week
- Insurance and pre-authorisation paperwork3 hrs a week
- Patient review requests2 hrs a week
- Patient balance reminders2 hrs a week
- Applicant screening4 hrs per role
Hours back are typical, not promised. Yours get worked out on the call.
What it's worth
$48,300
a year back in the business, typically
21 hours a weekoff your desk.
In a typical week these jobs take 29 hours. Your elves take 21 of them. Here's the sum, shown in full, at a modest $50 an hour.
- Recalls and reminders5.5$12,650
- Rebooking no-shows and cancellations4$9,200
- Front-desk enquiries6$13,800
- Treatment-plan follow-up2.5$5,750
- Insurance and pre-authorisation paperwork3$6,900
21 hours back a week × 46 working weeks × $50 an hour
- 1 hr
- to offer a cancelled slot to your waiting list
- 3 nudges
- to every patient due a recall, before anyone phones
- 1-2 wks
- from yes to running, with us watching it
Typical figures, not a promise. Your free live build gives you your own.
You sign off
Supervised first.Hands-off only where you say.
Your elves draft, sort, chase and remind. Anything that can't be undone, or that speaks for the business, waits for your OK.
- 01
The first few weeks
Supervised
Every draft waits for your OK before it goes anywhere.
- 02
Once you trust it
Routine ones go out
Only the kinds you pick go out on their own. The rest still wait.
- 03
From then on
Check-ups
We look after your elves and adjust them as the business changes.
At every stage
It won't be perfect. That's why a person sees anything that matters.
Front-desk enquiries
Clinical messages, complaints and anything the fact sheet doesn't cover always go to a person.
Common-question replies by email, text and web chat
For the first few weeks every reply waits for approval.
Your software
Keep the software you pay for.Your elves work inside it.
Every job on this page runs inside software you already use. Your team keeps working the way it does now.
The number on each is how many of the 12 jobs on this page run in it.
Using something else? We build into that instead. See all the software we work with.
Your business
- 10Twilio
- 11Gmail
- 7Outlook
- 4Google Calendar
- 7Google Sheets
- 1Mailchimp
- Typeform
- 1Stripe
How it starts
See it working before you pay a cent.
It starts with a free 30-minute call. We build one real thing with you, on your own work, so you see exactly what this does. If there's more worth doing, you get a plan and a price in writing.
01 · 30 minutes
Free live build
Bring one job, say patient recalls. We build it with you on the call. It's yours, whatever you decide.
02 · In writing
Your plan
What we'd build next, the hours it should save each week and the price, in writing.
03 · Built for you
We build it
Around how your business already works, inside your software. You sign off before anything goes live.
04 · Your call
Hand over or keep improving
Take it over with video guides for everything, or keep us on monthly to improve it and build what's next.
- What does AI for a clinic cost, and how long does it take?
- A first clinic build is usually running in one to two weeks, and the price is in a written proposal you get within 48 hours of the free call. It depends on how many jobs we take on and which systems are involved. We supervise it at first, then hand it over or keep improving it.
Free, 30 minutes, and what we build is yours.
Already know what you need? Ask about a one-off build or a retainer.
By department
The rest of the businessgets its hours back too.
Each page is one part of the business, with the jobs we build for it.
FAQ
What owners ask us first.
Something we haven't covered? Ask it on the call.
Does AI for a dental or medical clinic touch patient records?
No, not by default. A front-desk build for a clinic reads appointment times, contact details and recall due dates, and nothing else. Clinical notes, charts and X-rays stay in your practice software. Anything that needs more, like treatment codes for a pre-authorisation, is scoped separately and you sign off on exactly which fields it can see.
What about privacy rules like GDPR or HIPAA?
We sign a data processing agreement with your clinic before any build starts, or a business associate agreement if you're in the US. Every account the system uses is in the clinic's name and only gets the access each job needs. The handover pack lists every permission, so you can switch any of them off.
Will clinic AI work with Dentally, SOE, Cliniko or ezyVet?
Usually, yes. Most practice software either connects directly or can export the appointment and recall lists the build needs. We check your system on the free call, before you pay anything, and if we can't reach it we tell you straight rather than sell you a workaround.
Will patients know they're getting automated messages?
Patients see a message from your clinic: it comes from your own number and email, in your practice's tone, and they can always reply to reach a person. Anything clinical (pain, swelling, a question about medication) goes straight to your team and never gets an automated answer.
Will AI replace my clinic receptionists?
No. The build takes the repetitive calls and recall chasing off your receptionists, typically around 20 hours a week, so they can look after the patients at the desk. New receptionists get up to speed faster too, because the routines are written down and already running.
What does AI for a clinic cost, and how long does it take?
A first clinic build is usually running in one to two weeks, and the price is in a written proposal you get within 48 hours of the free call. It depends on how many jobs we take on and which systems are involved. We supervise it at first, then hand it over or keep improving it.
Next step
Take one job off your desk this week.
Every week you wait is another week of the same jobs done by hand. Book a free 30-minute live build and leave with your first elf working.