Billing follow-up
Bills go out cleaner and get paid sooner, and no partner has to write a payment reminder again.
Hours back
3
hours a week back, typically
How it runs
What we build, step by step.
This is the usual shape. Yours gets built around how your team actually does the job.
- 01
Time entries checked before billing
Entries with missing narrative, the wrong matter, or wording that shouldn't appear on a bill are listed for the lawyer to fix.
- 02
Bills sent with a clear covering note
Once approved, each bill goes to the client with a short note on what it covers.
- 03
Polite reminders on a schedule
A friendly note when payment is due, another after a week, then a firmer one. They stop as soon as payment is recorded.
- 04
A weekly unpaid bills summary
What's outstanding, for how long, and which clients have replied with a question or a complaint.
Shown with software we see a lot. If your team uses something else, we build it into that instead.
Built for your business
Same job, different business. We build yours.
Two firms in the same trade rarely run a job the same way. Different software, different steps, different people signing off. We build it for your business, around how your team actually does the job.
Your steps
Built around the order your team already works in, odd exceptions included.
Your software
Runs inside the tools you already pay for, set up the way you use them.
Your rules
Your wording, your limits, your sign-offs. Nothing generic goes out in your name.
You sign off
Your team keeps the final say.
The build never changes time, approves a bill or writes anything off. Replies that dispute a bill go straight to the responsible partner.
What it's worth
What those hours add up to.
3 hours a week, over 46 working weeks, is 138 hours a year. At $50 an hour, that’s
$6,900
back in the business, every year.
Typical, not promised.
Before and after
The job, before and after.
How it runs today
At month end, someone reads through time entries to fix vague descriptions before bills go out. After that, unpaid bills sit until a partner notices the aged debt and asks someone to send a reminder. Nobody enjoys either job, so both slip.
What we build
- Time entries checked before billing
- Bills sent with a clear covering note
- Polite reminders on a schedule
- A weekly unpaid bills summary
A month in
Bills go out on time with fewer client queries, and every unpaid bill gets a reminder a week after it's due instead of whenever a partner notices.
FAQ
Will payment reminders upset our clients?
Rarely, because the schedule and wording are yours and you can leave out any client. Most firms find a polite, regular reminder works better than an awkward call months later.
Does it touch our client account?
No. Billing follow-up only works with billing and payment status. Client money stays entirely with your team.
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Bring this one to a free live build.
Thirty minutes on billing follow-up. We build its elf with you, live, and you keep it.