Staff questions about pay, leave and policy
Around 3 hours a week of 'how much leave have I got?' gone. Staff text a question and get the answer from your handbook and payroll in minutes.
Hours back
3
hours a week back, typically
How it runs
What we build, step by step.
This is the usual shape. Yours gets built around how your team actually does the job.
- 01
Your handbook and policies loaded
The handbook, policies, award or contract terms and pay calendar become the only things it answers from.
- 02
Questions by text or chat
Staff message one number or channel, whenever suits them.
- 03
Personal answers from payroll
Leave balances, pay dates and payslip figures are looked up for the person asking, and only for that person.
- 04
Sensitive questions handed over
Anything about a pay dispute, a complaint, health, discipline or leaving goes straight to you or the office manager, with nothing answered automatically.
- 05
Gaps in the handbook listed
Questions it couldn't answer are listed every month, so you know which policies need writing down.
Shown with software we see a lot. If your team uses something else, we build it into that instead.
Built for your business
Same job, different business. We build yours.
Two firms in the same trade rarely run a job the same way. Different software, different steps, different people signing off. We build it for your business, around how your team actually does the job.
Your steps
Built around the order your team already works in, odd exceptions included.
Your software
Runs inside the tools you already pay for, set up the way you use them.
Your rules
Your wording, your limits, your sign-offs. Nothing generic goes out in your name.
You sign off
Your team keeps the final say.
It only answers from documents and records you've approved. Anything sensitive, personal or unclear goes to a person, and it never changes a pay or leave record.
What it's worth
What those hours add up to.
3 hours a week, over 46 working weeks, is 138 hours a year. At $50 an hour, that’s
$6,900
back in the business, every year.
Typical, not promised.
Before and after
The job, before and after.
How it runs today
Every question about leave, pay dates, overtime or what the policy says goes to you or the office manager. Most have the same answer as last week. Staff wait until someone's free, and whoever knows the answers gets interrupted twenty times a week.
What we build
- Your handbook and policies loaded
- Questions by text or chat
- Personal answers from payroll
- Sensitive questions handed over
- Gaps in the handbook listed
A month in
Routine questions are answered in minutes at any hour, you or the office manager only see the ones that need a person, and you finally know which policies are missing.
FAQ
What if our handbook is out of date?
Then the answers to staff questions will be out of date too, so we go through the main policies with you before it goes live. A monthly list of handbook gaps keeps it honest after that.
Can staff see each other's pay or leave details?
No. Personal answers only go to the person asking, checked against the number or account they message from.
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Thirty minutes on staff questions about pay, leave and policy. We build its elf with you, live, and you keep it.