Crew and route assignment
Tomorrow's board done in minutes, not an hour. A draft with sensible routes and the right skills on every job is ready before the dispatcher's first coffee.
Hours back
5
hours a week back, typically
How it runs
What we build, step by step.
This is the usual shape. Yours gets built around how your team actually does the job.
- 01
Tomorrow's jobs and crews read
Every booked job with its length and location, and every tech with their hours and skills.
- 02
Matched by skill and licence
Gas work goes to registered techs and commercial jobs to the senior crew. A returning customer gets the tech they had last time where possible.
- 03
Put in driving order
Jobs are grouped by area and ordered to cut drive time, keeping every arrival window the customer was promised.
- 04
Workload balanced
Nobody gets eleven jobs while someone else gets four.
- 05
A draft on the board
The dispatcher moves anything they'd change and approves it. Nothing goes to the techs until they do.
Shown with software we see a lot. If your team uses something else, we build it into that instead.
Built for your business
Same job, different business. We build yours.
Two firms in the same trade rarely run a job the same way. Different software, different steps, different people signing off. We build it for your business, around how your team actually does the job.
Your steps
Built around the order your team already works in, odd exceptions included.
Your software
Runs inside the tools you already pay for, set up the way you use them.
Your rules
Your wording, your limits, your sign-offs. Nothing generic goes out in your name.
You sign off
Your team keeps the final say.
The dispatcher approves the board every day. The system drafts it and never publishes it on its own.
What it's worth
What those hours add up to.
5 hours a week, over 46 working weeks, is 230 hours a year. At $50 an hour, that’s
$11,500
back in the business, every year.
Typical, not promised.
Before and after
The job, before and after.
How it runs today
The dispatcher builds tomorrow's board by hand every afternoon, juggling who's qualified for what, who's closest and who's already overloaded. It all lives in one head, and when that person is off, the routes fall apart.
What we build
- Tomorrow's jobs and crews read
- Matched by skill and licence
- Put in driving order
- Workload balanced
- A draft on the board
A month in
The board takes minutes to finish instead of an hour, and someone else can run dispatch when your regular person is off.
Why a draft, and not autopilot
Dispatchers know things no system holds: which customer is difficult, which tech has a doctor's appointment, which van is making a noise. The draft does the sorting so the dispatcher can spend their time on those calls instead of dragging forty jobs around.
FAQ
Our job software already does routing. Why add this?
If your job software's routing works for you, we build around it. Where firms struggle is with their own rules, like who does what and which customers want which tech. We set those up so the draft board matches how you run things.
What about emergencies during the day?
The dispatcher still slots emergencies in. The system can suggest the nearest qualified tech and show which later jobs would get pushed back.
More for scheduling & dispatch
See them all →Next step
Bring this one to a free live build.
Thirty minutes on crew and route assignment. We build its elf with you, live, and you keep it.