Service and MOT reminders
More customers come back to you, because everyone due a service or MOT hears from you before they book somewhere else.
Hours back
3
hours a week back, typically
How it runs
What we build, step by step.
This is the usual shape. Yours gets built around how your team actually does the job.
- 01
Due list pulled each week
Customers due a service, MOT or inspection (by date or by estimated mileage) are listed from your garage software with their vehicle and contact details.
- 02
A text from the garage with a booking link
A short message naming the car and what's due, with a link or a simple 'reply with a day that suits'.
- 03
Replies turned into bookings
A reply like 'Tuesday morning works' becomes a booking request in the diary for the advisor to confirm in one click.
- 04
One follow-up, then a call list
Anyone who hasn't booked after a week gets one more message. After that they go on a short list for the advisor to ring.
Shown with software we see a lot. If your team uses something else, we build it into that instead.
Built for your business
Same job, different business. We build yours.
Two firms in the same trade rarely run a job the same way. Different software, different steps, different people signing off. We build it for your business, around how your team actually does the job.
Your steps
Built around the order your team already works in, odd exceptions included.
Your software
Runs inside the tools you already pay for, set up the way you use them.
Your rules
Your wording, your limits, your sign-offs. Nothing generic goes out in your name.
You sign off
Your team keeps the final say.
The advisor confirms every booking, and customers who reply with a problem or a question go to a person.
What it's worth
What those hours add up to.
3 hours a week, over 46 working weeks, is 138 hours a year. At $50 an hour, that’s
$6,900
back in the business, every year.
Typical, not promised.
Before and after
The job, before and after.
How it runs today
Someone runs the due-for-service report when the desk is quiet and sends reminders by hand, or the garage software sends one generic email nobody opens. Customers who forget book wherever is closest on the day.
What we build
- Due list pulled each week
- A text from the garage with a booking link
- Replies turned into bookings
- One follow-up, then a call list
A month in
Every customer due a service gets two reminders, every week, without anyone running a report. The advisor only rings the few who still haven't booked.
FAQ
Can service reminders go by mileage as well as date?
Yes, if your garage software records mileage at each visit. We estimate when the next service falls due from that and time the reminder to match.
What about customers who've sold the car?
A customer who replies that they've sold the car has that vehicle marked, and the service and MOT reminders for it stop.
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Bring this one to a free live build.
Thirty minutes on service and mot reminders. We build its elf with you, live, and you keep it.