Vehicle-ready updates
The 'is it ready?' calls stop and you get paid faster. Customers get a text as the car moves through the workshop, and the last one carries the invoice and a payment link.
Hours back
4
hours a week back, typically
How it runs
What we build, step by step.
This is the usual shape. Yours gets built around how your team actually does the job.
- 01
Status changes picked up from the job
When the job moves (checked in, diagnosed, waiting on parts, in progress, ready), the change is picked up from your garage software.
- 02
A short text at each stage
Plain updates the customer can act on, like 'waiting on a part, expected tomorrow by 11'.
- 03
A ready text with the invoice
When the car is ready, the customer gets the invoice, collection hours and a link to pay by card before they arrive.
- 04
Payments matched to the job
Paid invoices are marked in your accounts so the counter knows the car can go.
Shown with software we see a lot. If your team uses something else, we build it into that instead.
Built for your business
Same job, different business. We build yours.
Two firms in the same trade rarely run a job the same way. Different software, different steps, different people signing off. We build it for your business, around how your team actually does the job.
Your steps
Built around the order your team already works in, odd exceptions included.
Your software
Runs inside the tools you already pay for, set up the way you use them.
Your rules
Your wording, your limits, your sign-offs. Nothing generic goes out in your name.
You sign off
Your team keeps the final say.
The advisor marks a car ready, not the system. Complaints or questions about the bill go straight to a person.
What it's worth
What those hours add up to.
4 hours a week, over 46 working weeks, is 184 hours a year. At $50 an hour, that’s
$9,200
back in the business, every year.
Typical, not promised.
Before and after
The job, before and after.
How it runs today
Customers ring two or three times a day to ask if the car is ready. Each call means the advisor walks into the workshop to find out. Pickup then takes ten minutes at the counter while the invoice is printed and paid.
What we build
- Status changes picked up from the job
- A short text at each stage
- A ready text with the invoice
- Payments matched to the job
A month in
Around 4 hours a week of status calls disappear, pickup takes two minutes instead of ten, and fewer invoices are left unpaid at close.
FAQ
Can customers still pay at the counter?
Yes. The pay link in the ready text is just an option, and the counter still takes payment as normal. Customers who pay before they arrive make pickup a two-minute job.
Do we have to update the car's status ourselves?
Only where you already do it, in your garage software. The status texts to customers follow from that, so nobody types a separate message.
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