Non-conformance tracking
Every failed check logged the same day, with an owner and a date. Supplier faults get chased, and the same fault stops turning up month after month.
Hours back
3
hours a week back, typically
How it runs
What we build, step by step.
This is the usual shape. Yours gets built around how your team actually does the job.
- 01
Failures logged where they're found
A quick message or photo from the floor, or a failed result in your inspection sheet, opens a non-conformance record.
- 02
Owner and due date set
Each one gets a corrective action owner and a date, using rules you set for each type of fault.
- 03
Supplier faults sent back
Bad incoming material gets a report to the supplier with photos and batch numbers, and a request for their corrective action.
- 04
Actions chased
Owners get a reminder before their date and a nudge after it. The quality lead sees anything overdue.
- 05
Repeats spotted
A monthly summary of faults by part, supplier and cause, with anything that's happened three times or more at the top.
Shown with software we see a lot. If your team uses something else, we build it into that instead.
Built for your business
Same job, different business. We build yours.
Two firms in the same trade rarely run a job the same way. Different software, different steps, different people signing off. We build it for your business, around how your team actually does the job.
Your steps
Built around the order your team already works in, odd exceptions included.
Your software
Runs inside the tools you already pay for, set up the way you use them.
Your rules
Your wording, your limits, your sign-offs. Nothing generic goes out in your name.
You sign off
Your team keeps the final say.
The quality lead decides what happens to every bad part (scrap, rework or use as is) and closes every record. Nothing closes on its own.
What it's worth
What those hours add up to.
3 hours a week, over 46 working weeks, is 138 hours a year. At $50 an hour, that’s
$6,900
back in the business, every year.
Typical, not promised.
Before and after
The job, before and after.
How it runs today
An inspection fails and someone writes it on a form or mentions it in passing. The NCR register is a spreadsheet that gets updated the week before an audit. Corrective actions are agreed and forgotten, and the same fault is back next quarter.
What we build
- Failures logged where they're found
- Owner and due date set
- Supplier faults sent back
- Actions chased
- Repeats spotted
A month in
The NCR register is current every day instead of the week before an audit, corrective actions actually get done, and repeat faults get fixed at the source.
FAQ
We're ISO 9001 certified. Will this fit our procedures?
Yes. Non-conformance tracking is built around the forms and steps in your quality manual, and every change keeps a record for the auditor.
Does it decide what to do with bad parts?
No. Non-conformance tracking logs the fault and chases the corrective actions. What happens to the bad part is the quality lead's call.
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Thirty minutes on non-conformance tracking. We build its elf with you, live, and you keep it.