Review requests
More Google reviews, and complaints reach you before they reach Google. Every finished job ends with a short, personal ask.
Hours back
2
hours a week back, typically
How it runs
What we build, step by step.
This is the usual shape. Yours gets built around how your team actually does the job.
- 01
Lined up when the job closes
Once the job is marked complete and signed off, the request is queued.
- 02
A short text from your number
It names the tech and the job and links straight to your Google review page. It goes out a few hours after the van leaves, never late at night.
- 03
One reminder, then it stops
If there's no review after three days, one gentle email follows. After that, nothing.
- 04
Problems flagged to the owner
If the customer replies with a complaint, you get a message the same day so you can ring them.
- 05
A monthly tally per tech
Reviews that mention each tech by name, so you know who customers ask for.
Shown with software we see a lot. If your team uses something else, we build it into that instead.
Built for your business
Same job, different business. We build yours.
Two firms in the same trade rarely run a job the same way. Different software, different steps, different people signing off. We build it for your business, around how your team actually does the job.
Your steps
Built around the order your team already works in, odd exceptions included.
Your software
Runs inside the tools you already pay for, set up the way you use them.
Your rules
Your wording, your limits, your sign-offs. Nothing generic goes out in your name.
You sign off
Your team keeps the final say.
Public replies to reviews are drafted for you to approve. Every customer gets the same ask, because Google's review policies don't allow filtering out the unhappy ones.
What it's worth
What those hours add up to.
2 hours a week, over 46 working weeks, is 92 hours a year. At $50 an hour, that’s
$4,600
back in the business, every year.
Typical, not promised.
Before and after
The job, before and after.
How it runs today
Reviews get asked for when someone remembers, usually by the tech at the door. Most customers mean to leave one and never get round to it, while the firm across town has three times as many.
What we build
- Lined up when the job closes
- A short text from your number
- One reminder, then it stops
- Problems flagged to the owner
- A monthly tally per tech
A month in
Every customer gets asked, instead of the few the tech remembers at the door, so your review count climbs every month. Unhappy customers reach you on the phone before they reach Google.
FAQ
Can it only ask happy customers for reviews?
No, because Google's review policies don't allow filtering out unhappy customers. Instead, any complaint reaches you the same day, so you can sort it out while the customer is still talking to you.
Will it reply to Google reviews for us?
It drafts replies to Google reviews for you to approve. Nothing is posted under your business name until a person signs off.
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Bring this one to a free live build.
Thirty minutes on review requests. We build its elf with you, live, and you keep it.